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The healthcare segments we serve

TriZetto Unify: For the moments that matter

TriZetto® Unify is a groundbreaking strategy and framework set to transform payer-provider interactions by enhancing transparency, reducing administrative burdens and helping to improve patient care.

With TriZetto Unify, communication becomes faster and is enriched with comprehensive clinical data to ensure positive “moments that matter” when vital care decisions are supported with the best information available.

Why Cognizant?

Cognizant has unparalleled expertise in enabling payers and providers to keep pace with advancing technology, constantly changing regulations and increasing financial pressures.

We are 80,000 thinkers and doers who have the right technology, services, expertise and scale to help unify healthcare and achieve better outcomes for all.

Cognizant manages 4.4 billion transactions between payers and providers annually, and we’re deeply embedded in 350 major healthcare systems.

We’re committed to leading the industry in innovation with a $1 billion investment in gen AI.

4.4 billion

annual payer-provider transactions

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350+

major healthcare systems

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80,000+

healthcare industry experts

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How we transform organizations like yours

Challenge

Improve claims processing speed and accuracy during growing demand for health services in a manner consistent with the broad data compliance and security requirements of Signature Performance serving a government customer.

Success highlights
  • Achieved a claims auto-adjudication level of 94%, an increase of more than 30%
  • Achieved an accuracy rate of 98% for claims processing
  • Auto-adjudicated over seven million claims in the first year of operation
  • Addressed the government client’s compliance requirements with deployment of the Trizetto® Facets® core administration platform in the Microsoft Azure Government cloud
Challenge

Improve automation for El Paso Health to handle growing claims volumes.

Success highlights
  • Increased market share to 17% through efficient processes
  • Increased claims auto-adjudication rate by 8.7%
  • Increased provider satisfaction scores by nearly 15% with utilization and quality management and 20% with network/coordination of care
  • Achieved 100% automation on reimbursements for complex diagnosis-related group (DRG) contracts
  • Achieved 100% automation of appeals and grievances as well as full compliance with Texas Medicaid regulatory guidelines
Challenge

Reduce denied health insurance claims and improve collections for MetroHealth.

Success highlights
  • Decreased denials by 30%, translating to $13M in additional revenue over one year
  • Increased average daily collections by 25%
Challenge

Improve front-end patient access by focusing on up-front payments and prior authorizations for a large US-based health system.

Success highlights

Significant increases in up-front patient collections, accelerating over time:

  • 49% increase in up-front collections in the first six months
  • 304% increase in up-front collections in the first year

Our partner ecosystem enables tailored solutions

We leverage the 4,850+ product experts in our partner ecosystem to identify and develop the best solutions for your needs, whichever segment you work in.

Please visit our Cognizant partners page to learn more.

Consistently recognized by top industry analysts

Cognizant continues to be recognized in the IT and healthcare markets by the top healthcare industry analysts.

Please visit our Cognizant awards page to learn more.

The Health Sciences Innovation Center

Explore groundbreaking solutions, collaborative spaces, and advanced technologies shaping the next generation of health and life sciences.

Latest thinking

Leadership

Patricia Hunter-Dennehy

Senior Vice President, Head of Provider/Payvider Business

Sanjay Subramanian

Senior Vice President and Head of Healthcare Payer Business

Craig Mengert

Chief Excecutive, Cognizant TriZetto Healthcare Products

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital healthcare solutions is vast and growing. Our expertise in healthcare IT services enables us to integrate cutting-edge technology seamlessly into your operations.

Let’s talk about how digital healthcare IT solutions can work for your business.