Ei Technologies
Digitally Driven

Adapt Your Business to the Digital Revolution
Digitally Driven

Adapt Your Business to the Digital Revolution
Digitally-Driven

About us

Digitally-Driven is EI-Technologies’ magazine focusing on the digital tools for the future.

Every month, discover the latest trends in CRM, insights from leading experts and testimonials from decision-makers who have successfully led digital transformations.

Contenus suggérés

ISV, un marché corrélé à la maturité des entreprises

La cartographie réalisée par EI-Technologies pour recenser les Independent Software Vendors (ISV) à forte valeur ajoutée a fortement évolué. Cette progression fulgurante est notamment liée à la maturité grandissante des entreprises en la matière. Explications.

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Customer service as a pillar of performance with Service Cloud

In the age of digital transformation, customer service is a differentiating factor for companies. By optimising Service Cloud, Salesforce aims to improve the customer experience and business performance. Thi-Tuyet Nguyen, Senior Manager – Skill Service Cloud at EI-Technologies, provides an update on the solution and its new features announced at Dreamforce 2020.

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“We have invested in a flexible and very available team for GEODIS”

A robust CRM platform, addressing the specificities of five logistics businesses, and unifying the vision and sales processes of teams distributed across more than 60 countries, cannot be built overnight. With a team consisting of around ten business experts, architects, developers and trainers, EI-Technologies has completely redesigned GEODIS’s CRM. We interviewed Fouad Sassine, Chief Operating officer, GEODIS main point of contact and operations manager.

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